Refund And Cancellation Policy

YatraXpert will process the refund only after getting cancellation request/claim from the customer/travel agent/corpoate company through mybooking section or email. Refund against the cancellation of air tickets will be credited directly in customers mode of payment after receiving the refund amount from the Airlines.YatraXpert will process refund within 72 only after receiving it from the concerned Airlines/hotel/transporter/other suppliers. Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions

Refunds in cases where Airlines/Hotel is declared as Insolvent or Bankrupt.

YatraXpert shall not be liable to pay any refunds whatsoever in cases where the Airlines/Hotel closes its operations or declares itself as insolvent The customers or clients or agents shall not hold the YatraXpert liable to pay the refunds as assured at the time of booking of ticket in cases where the Airlines/Hotel closes its operation or declares itself as insolvent. On the basis of assurity given by airlines/hotels/suppliers, YatraXpert may sometimes refund amount to the customer but YatraXpert reserves the right to recover the refunded amount on event of Airlines/hotels getting shutted down/non-operational/bankrupt.

Flight Amendment & Cancellation Policy

• Every booking made on YatraXpert is subject to cancellation charges levied by the airline, which may vary with respect to flight and booking class. YatraXpert.com levies negligible amount of 300 Rs. per passenger/per sector for domestic and 500 Rs. per passenger/per sector for international air tickets as cancellation service charges.Some bookings may be non-refundable as per the specific airline's policy. Some bookings cannot be cancelled partially as per the specific airline's policy.
• Cancellations can be made online or offline through Mybooking section or by sending an email to YatraXpert  We assist you in making various amendments for bookings. In few cases, you need to contact the airline directly. Amendment charges on YatraXpert.com are subject to change as per the policy of the airline, which varies due to flight timings and booking class. To cancel the tickets within 24 Hrs of the journey, YatraXpert recommends customer to contact directly to the Airlines and after that, send the cancellation request on our website for refunds.In case of direct cancellation through airlines, refunds will be given according to airlines charges along with our service charge as above mentioned. After flight departure & in case of No Show, we don't entertain any cancelation request. In case of No-show the refund amount is entirely depends upon the airlines. YatraXpert has nothing to do with the refund amount. YatraXpert will refund the same amount to the customer, which we receive from airlines in case of No-Show.

Holidays Amendment & Cancellation Policy

• For cancellations done prior to the 30 days or more of the date of departure, initial deposit amount or 25% of the tour cost (if full paid) will be charged as cancellation charges. For cancellations done between 29 days to 15 days prior to the date of departure, 50% of the tour cost will be charged as cancellation charges. For cancellations done between 14 days to 8 days of the tour, 75% of the tour cost will be charged as cancellation chargesFor cancellations done within 8 days of the tour, 100% cancellation charges will apply and you will receive no refunds.